Floating Sound Bath

Cancellation Policy

# Yoga Lounge Class & Event Cancellation Policy Thank you for choosing to practise with us at The Yoga Lounge. To ensure fairness to all members, guests, and instructors, please read our cancellation policy before booking. ## Classes Classes may be cancelled or rescheduled free of charge up to 6 hours before the scheduled start time. Clients may cancel or reschedule their own bookings online at any time. Cancellations made within 6 hours of the class start time will incur a £5 late cancellation fee. Failure to attend a booked class without cancelling will incur a £5 no-show fee. These fees apply to all members, class pass holders, and drop-in bookings. ## Arrival & Check-In Please arrive at least 10 minutes before the scheduled start time and ensure you are ready to begin when class starts. Late entry is not permitted. If the studio door is locked, the class has already begun and you will not be able to enter. **All clients must check themselves in on the studio iPad upon arrival. Failure to check in may result in your booking being recorded as a no-show and the applicable £5 fee being charged. It is your responsibility to ensure you are checked in before class starts.** ## Workshops, Events & Courses Workshops, courses, special events, and one-off experiences require a minimum of 24 hours' notice for cancellations or rescheduling. Cancellations made less than 24 hours before the scheduled start time are not eligible for a refund, credit, or transfer. Failure to attend will result in the booking being forfeited. Please note that cancellation and refund terms may vary for certain workshops, courses, retreats, or events. Any alternative terms will be clearly stated at the time of booking. ## Emergency Circumstances In genuine emergencies, please contact us as soon as possible. Any exceptions to this policy are entirely at the discretion of The Yoga Lounge management. Thank you for your understanding and cooperation.

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